Are you a mystery shopper or would you like to be one?

Mystery Shoppers are paid to act like regular customers, evaluate and report the quality of services provided at various businesses. Mystery shoppers usually work as independent contractors and are paid for each task they undertake.

A typical task will require a mystery shopper to visit the store or branch, interact with employees, ask specific questions about the product or service, and then complete a survey which provides detailed feedback about the experience.

How to apply

We are looking to update our list of mystery shoppers in your island. If you are interested, or you know someone who may be interested, please get in touch by emailing us on

Further detail

  • We would look to set up a framework agreement and then enter into a separate contract for each individual task.
  • Mystery shoppers would be provided details about the task in advance and including the fee that we would pay for the task.

To be eligible to apply:

  • You need to be at least 18 years of age and hold a work permit which allows you be self-employed contractor.
  • You will need a smartphone or tablet and access to the internet to select tasks and submit your mystery shopping surveys.
  • You will need to be able to meet deadlines, be honest and constructive, and be professional and discreet.
  • You will need to have a good communication skills and good attention to detail.
  • You will need to keep confidential and not reveal to any third party details of the mystery shopping task (e.g. name of the company, the results of the task).

Please note:

When you apply to become a Mystery Shopper, we will collect information about you and use this information to maintain our database of Mystery Shoppers. We’ll use this to allocate our tasks based on skills, competencies, matching your profile to the requirements of any task, ensure compliance with relevant legislation and regulations, monitor your performance over time and issue payments to you.

UN International Day of People with Disabilities: Survey Results 2018

Ahead of the UN International Day of People with Disabilities 2018, Island Global Research undertook an independent survey for ITV about what life is like for people with disabilities across the Channel Islands.
We had a fantastic level of support, and we’d like to say a massive thank you to everyone who took the time to tell us their views and experiences on such an important topic.
To find out what Islanders in Jersey and Guernsey said, please see the summary of survey results on the ITV News website: or watch ITV’s special progrmme:


In advance of the UN’s International Day of Persons with Disabilities Island Global Research is conducting a survey on issues related to disability.

Persons with disabilities include those who have long-term physical, mental, intellectual or sensory impairments which, in interaction with various barriers, may hinder their full participation in society on an equal basis with others.

We would like to hear from as many residents of the Channel Islands as possible. There are some general questions for everyone to answer, as well as some specific questions for people who have a disability, or people who have a family member or close friend in the Channel Islands who has a disability.
The survey can be completed by anyone aged 16 or over, and should take around 10 minutes to complete. The survey will run until the 26 November 2018.

Those who wish to participate can access the survey using the link below:

Respondents who are willing to complete the questionnaire do so anonymously. They do not need to give their name, date of birth or any other information that would identify them. They are also able to skip questions that they do not want to answer. All answers given are treated with the utmost confidentiality.

Isle of Man: Pension Matters Survey

The results of the Pension Matters Survey are now available to view. Click here to view the infographic followed by the full report.
The survey looked to understand attitudes towards retirement and pensions amongst those aged under 65, as part of the Isle of Man Pension Matters Campaign. It was was undertaken by Island Global Research on behalf of the Isle of Man Financial Services Authority,

Job Vacancy – Research Coordinator and/or Analyst – Guernsey

We are looking to recruit 1 or 2 people to join our team.

Please click here to find out more.

Privacy & Security of Personal Data Survey Results – May 2018

These are the results of a survey about privacy and security of personal data undertaken by Island Global Research. We hope that you find the results interesting, as the Crown Dependencies introduce new data protection regulation.The survey was conducted online in April and May 2018, and was completed by over 900 residents across the Crown Dependencies in Jersey, Guernsey and the Isle of Man.

Topics asked about included the benefits of sharing personal data and awareness of the General Data Protection Regulation (GDPR) due to be introduced, as well as concerns people may have about data privacy and the measures they currently take to protect information about themselves. Key findings include:

46% of people are more concerned about the privacy of their personal information than a year ago 88% said that organisations should do more to protect the privacy and security of personal information 71% had heard of the EU General Data Protection Regulation (GDPR) that will come into force on the 25 May 2018, and 38% thought that it will improve how organisations collect, store and use personal data

For the full findings please click the image of the report to the left.

Jersey Visitor Experience Research Results

In 2017 Visit Jersey commissioned Island Global Research and Kantar TNS to conduct a nine-month project interviewing leisure visitors to Jersey, to explore their experience across a range of key touch-points. The results have now been published by Visit Jersey.To learn more visit

Island Global Research Insights

The April 2018 edition of Insights, produced by Island Global Research.
Find out about:

Charitable Giving in Jersey, Guernsey and the Isle of Man – Survey
Results Published
Privacy & Security of Personal Data – New Survey To Complete
Guernsey Retail – Survey Results Published

Charitable Giving Survey Results

Island Global Research is pleased to announce that the Charitable Giving survey results are now available to download for free. The Charitable Giving survey was undertaken in Jersey, Guernsey and the Isle of Man in December 2017 & January 2018. We hope that Islanders find the results interesting and that they are specially useful for islanders who support and work with charitable organisations.The results are very positive for charities based in the Crown Dependencies, in that they demonstrate considerable good will with overwhelming support for local, potentially smaller, charities. The survey findings may be helpful for charities considering how to improve their support base.

Guernsey Retail Survey

The States of Guernsey have published the results of the retail survey conducted by Island Global Research, on behalf of The Committee for Economic Development. The States have said:

“The Committee for Economic Development is providing retailers in Guernsey with a wealth of information on local consumer habits and preferences, with the publication of the results of the Retail Survey.

The survey, carried out for the Committee by Island Global Research, collected the views of more than 900 Guernsey residents on the retail experience offered both on-island and online, how they make purchase decisions, and how the sector may best meet their shopping needs.

The Committee is using the findings to inform its approach to the retail sector, and is circulating the results to businesses on its retailer database, and publishing them more widely online, so that businesses can also benefit from the data gathered.”

The team here at Island Global Research would also like to take this opportunity to thank all of those participated in the survey at the end of last year. We really appreciate your feedback on retail in Guernsey and hope you find the results interesting.

The full report can be downloaded from the States of Guernsey website: